We appreciate your business at Touch Of Gold. Our Delivery Policy outlines the details of our delivery services, including estimated timelines and any associated costs.
UK Deliveries
Complimentary Standard Shipping: We’re delighted to provide Complimentary Standard Shipping for all orders within the UK. You can expect your order to arrive within 3-5 working days.
Next-Day Delivery: For urgent needs, we offer Next-Day Delivery with a charge of £5.95. Orders must be placed before 2 PM for next-day delivery.
International Deliveries
We extend our services internationally to a select list of countries. The estimated delivery time for international orders is within 7-15 working days. The specific delivery fee will be calculated at the time of checkout.
Custom and Bespoke Items
For any custom or bespoke jewelry pieces, an additional 3-5 weeks may be needed for crafting and dispatching your item. We will provide more precise delivery timelines on individual product pages.
Shipping Providers
We work with reputable couriers, ensuring safe and timely delivery of your precious items. Tracking details will be supplied for all orders.
Issues with Delivery
For any challenges encountered during the delivery process, such as delayed shipping, damaged items, or any other concerns, please contact us immediately at tstouchofgold@gmail.com or +44 7597 061519.
Undeliverable Orders
If an order is returned to Touch Of Gold due to an incorrect address given by the customer, the redelivery cost will be the responsibility of the customer.
Customs and Duties
For orders shipped internationally, customers are accountable for any applicable customs and import duties. Touch Of Gold is not liable for any delays due to customs clearance.
Changes to this Delivery Policy
We reserve the right to modify or update this Delivery Policy at our discretion. The latest version will always be available on our website.
Contact Information
For any queries regarding this Delivery Policy, please reach out to us:
